Privacy Policy

Black Optix Tint - Pensacola, FL (“Company”, “we”, “our”, or “us”) is a customer-facing brand operated by Etta Earl LLC, a Florida limited liability company.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, schedule services, or communicate with our business.

Website: https://blackoptixtintpensacola.com
Phone
: 850-876-5565
Email: [email protected]


Corporate Address

2452 Pine Forest Rd
Cantonment, FL 32533

Physical Store Location

5007 N Davis Hwy Unit 9
Pensacola, Florida 32503
United States


This policy applies to customers located in the United States.


Information We Collect

We may collect the following categories of information when you interact with our website or services.

Personal Information

Name

Phone number

Email address

Vehicle details related to tint or restyling services

Appointment information

Customer communication records

Technical Information

IP address

Device type

Browser type

Pages visited on our website

Referring website or advertisement source

Marketing and Analytics Information

Website usage activity

Advertising campaign performance

Conversion tracking data


How We Collect Information

Information You Provide Directly

Information may be provided when you:

Fill out forms on our website

Request a quote

Schedule an appointment

Contact us via SMS, phone, email, or social media

Submit service inquiries

Automatically Through Technology

Certain information may be collected automatically through:

Cookies

Tracking pixels

Analytics tools

Advertising measurement tools

Through Communication Systems

Information may also be collected when you interact with our business through:

SMS messaging

Email

Phone calls

Voicemail communications


How We Use Information

We use collected information for legitimate business purposes including:

Scheduling and managing appointments

Providing quotes and service updates

Sending appointment reminders

Responding to customer questions and support requests

Improving website functionality and user experience

Measuring advertising performance

Maintaining internal business records

Customer information is never sold, rented, or used by outside organizations for marketing purposes.


SMS & Communications

By providing your phone number through our website forms, booking systems, or other communication channels, you consent to receive SMS messages from Black Optix Tint - Pensacola, FL.

Types of Messages You May Receive

Messages may include:

Appointment confirmations

Appointment reminders

Service updates

Customer support communications

Promotional offers or announcements

SMS Terms

Message frequency may vary

Message and data rates may apply

Consent to receive SMS messages is not required as a condition of purchase

Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP

For assistance, reply:

HELP


Data Sharing Policy

We maintain strict policies regarding the handling of customer information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services required to deliver SMS communications.

Information sharing with subcontractors performing support services such as customer service is permitted.

Customer information and SMS consent data are never sold, rented, or distributed for marketing purposes.


Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to improve website performance and measure marketing effectiveness.

These technologies may include:

Website cookies

Analytics tracking tools

Advertising tracking pixels

Marketing performance tools

These tools help us:

Understand website traffic patterns

Improve the user experience

Measure advertising campaign performance

Users can control cookie settings through their browser preferences.


Data Security Practices

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Security practices include:

Secure system infrastructure

Controlled access to customer information

Encryption where appropriate

Security protections provided by our service platforms

While we strive to protect information, no method of transmission or storage can guarantee complete security.


Data Retention

Customer information is retained only as long as necessary to:

Provide services

Maintain communication records

Comply with legal obligations

Resolve disputes and enforce agreements

Information is removed when it is no longer required for these purposes.


Third-Party Services

To operate our business and provide services effectively, we use trusted technology providers that support our website, communications, scheduling, payments, analytics, and marketing operations.

These systems may include:

CRM platforms

Payment processing systems

Website analytics tools

Advertising platforms

Automation and integration systems

Scheduling platforms

Communication systems (SMS, email, phone, voicemail)

These providers process information only as necessary to support our business operations and must maintain appropriate confidentiality and security standards.

Customer information is never sold or rented.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for messaging service providers required to deliver SMS communications.


Your Rights & Choices

Customers have the right to:

Request access to personal information

Request correction of inaccurate information

Request removal of personal information when appropriate

Opt out of marketing communications

Requests can be submitted by contacting us directly.


Opt-Out Instructions

You may opt out of communications at any time.

SMS

Reply STOP to unsubscribe.

Email

Use the unsubscribe link in emails.

Direct Requests

Contact: [email protected]


Children’s Information

Our services are not directed to individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If such information is discovered, it will be removed promptly.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements.

Updates will be posted on this page.


Contact Information

Black Optix Tint - Pensacola, FL
Operated by Etta Earl LLC

Corporate Address
2452 Pine Forest Rd
Cantonment, FL 32533

Physical Store Location
5007 N Davis Hwy Unit 9
Pensacola, Florida 32503
United States

Phone: 850-876-5565
Email: [email protected]
Website:
https://blackoptixtintpensacola.com


Last Updated: April 2, 2026

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