Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Black Optix Tint - Pensacola, FL, a customer-facing brand operated by Etta Earl LLC, a Florida limited liability company.

By accessing our website, scheduling services, or communicating with our business, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our website or services.

Agreement to Terms

By accessing this website, scheduling an appointment, or communicating with Black Optix Tint - Pensacola, FL through SMS, phone, email, or other methods, you confirm that you have read, understood, and agree to these Terms of Service and our Privacy Policy.

Description of Services

Black Optix Tint - Pensacola, FL provides automotive services including:

• Automotive window tint installation
• Vehicle restyling services
• Related automotive enhancement services

Services are provided at our physical service location and may require scheduled appointments. Our website may also allow users to:

• Request quotes
• Schedule service appointments
• Communicate with our team
• Receive updates and promotional communications

Age Requirements

Our website and services are not intended for use by individuals under the age of 13. By using our website or scheduling services, you confirm that you are at least 13 years of age or older. We do not knowingly collect information from children under 13.

User Responsibilities

When using our website or services, you agree to:

• Provide accurate and truthful information when submitting forms or scheduling services
• Use the website and services only for lawful purposes
• Not attempt to disrupt or interfere with website functionality
• Not misuse communication channels such as SMS, email, or phone services

Failure to follow these responsibilities may result in suspension or termination of services.

Acceptable Use

You agree not to use the website or communication systems to:

• Transmit unlawful, harmful, or abusive content
• Attempt unauthorized access to systems or customer data
• Interfere with the functionality or security of the website
• Engage in fraudulent activity or misrepresentation

We reserve the right to restrict or terminate access if misuse is detected.

Payments & Billing

Payments for services may be required prior to or at the time services are rendered. Payment methods may include secure online payment processors or in-store payment systems. Customers agree to provide valid payment information and authorize charges for services performed. Service pricing, deposits, and payment terms may be communicated at the time of booking or prior to service completion.

Intellectual Property

All website content, including but not limited to text, graphics, logos, images, branding, and website design are the property of Black Optix Tint - Pensacola, FL or its licensors and are protected by intellectual property laws. Users may not reproduce, distribute, or modify website content without written permission.

SMS Messaging Terms

Black Optix Tint - Pensacola, FL may send SMS messages to customers who provide explicit consent through our website forms by checking an optional consent checkbox. This checkbox explicitly breaks down the use cases for SMS communications and provides direct links to our Privacy Policy and Terms of Service. Consent to receive SMS messages is strictly optional and is not a condition of purchase or service.

You must be 18 years of age or older to use this SMS service.

These messages may include appointment confirmations, appointment reminders, service updates, customer support messages, and promotional offers related to our window tint and auto restyling services.

You can cancel the SMS service at any time. Just text "STOP" to 850-876-5565. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@blackoptixtintpensacola.com.

Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive appointment-based and service-related messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Consent to receive SMS messages is not shared with third parties for marketing or promotional purposes. If you have any questions regarding privacy, please read our Privacy Policy.

Communications Platform

Our business uses customer relationship management and communication platforms to manage customer data, appointment scheduling, promotions and communications. Through these systems, customers may receive:

• Email communications
• Phone calls
• Voicemail messages
• SMS messages (only if explicitly opted-in via the optional checkbox)

Messages are sent only after a customer provides the appropriate level of consent through our website forms, scheduling systems, or direct communication.

Disclaimers

The website and services are provided on an “as-is” and “as-available” basis. While we strive to provide accurate information and reliable services, we do not guarantee that:

• The website will always be available without interruption
• Information on the website will always be error-free
• Services will meet every customer expectation

Limitation of Liability

To the fullest extent permitted by law, Black Optix Tint - Pensacola, FL and Etta Earl LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Use of our website
• Scheduling services through our website
• Communications sent through our systems
• Delays or interruptions in service

Indemnification

You agree to indemnify and hold harmless Black Optix Tint - Pensacola, FL and Etta Earl LLC from any claims, damages, losses, or expenses arising from your misuse of the website, violation of these Terms, or violation of applicable laws.

Termination

We reserve the right to suspend or terminate access to our website, services, or communication systems if a user violates these Terms or engages in unlawful activity.

Governing Law

These Terms of Service are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved within the appropriate courts located in Florida.

Changes to Terms

We may update these Terms of Service periodically to reflect changes in services, legal requirements, or operational practices. Updated terms will be posted on this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.